Frequently Asked Questions (FAQs)
Residential and commercial roofing, roof repair, storm damage and insurance claims, custom kitchens, baths, decks and outdoor living in Lexington, SC.
What areas do you serve?
- We serve the greater Midlands — including Columbia, West Columbia, Lexington, Irmo, Chapin, Forest Acres, and Dentsville, and anywhere within a few hour drive from Lexington for larger projects. Not sure if you're in range? Just ask — it's a quick answer either way.
Do you offer free estimates?
- Yes, we offer free estimates. We'll walk the project with you and give you a written estimate before anything starts, with no obligation to move forward.
Are you licensed and insured?
- Yes. We can provide documentation on request during your consultation.
What services do you provide?
- We do roofing, kitchen and bathroom remodeling, outdoor living spaces, general renovations, and custom projects. One crew for most of what your home needs, rather than juggling separate contractors for each piece.
Do you help with insurance claims?
- Yes. We document the damage the way adjusters expect and can meet them on-site if needed. This way, you're not translating insurance language on your own.
How is pricing determined?
- Every estimate is based on your specific project's needs of materials, scope, and labor — given to you in writing before work begins. We don't do vague ballpark numbers that grow once we're on the job.
Do you offer financing?
- We do not currently provide financing in-house, however we are in the works of getting some sort of financing availability setup.
How long does a typical project take?
- It depends heavily on the scope — a repair might take a day, a full renovation could take weeks. We'll give you a real timeframe specific to your project as part of the estimate, not a generic range.
What if my desired project is not listed on your website?
- Ask anyway. If it's not one of our standard services, we'll give you an honest answer on whether it's something we can take on.
How do I get started?
- Call us or fill out the contact form — we'll set up a time to walk your property and talk through what you're picturing.
What's the difference between a deck, porch, gazebo, and patio?
- A deck is an elevated, unroofed platform, usually built from wood or composite. A porch is typically attached to the house and often screened in. A gazebo is a freestanding, fully roofed structure separate from the home.
A patio sits directly on the ground rather than elevated — usually concrete, pavers, or stone and has no roof of its own. Which one fits depends on whether you want something elevated or ground-level, attached or standalone, and covered or open. If you are unsure what your idea would fall under, reach out and we can walk through it together.
Can you handle a project that combines multiple services?
- Yes, that's actually one of the advantages of working with Nailed It Roofing & Renovations instead of separate contractors for each piece. We coordinate combined projects under a single point of contact.
Do you offer warranties?
- Workmanship warranty details vary by project type — we'll go over exactly what's covered as part of your written estimate before work begins.
What should I expect during the initial consultation?
- We walk the property with you, talk through what you're picturing, and answer any questions about materials, timeline, or permitting. You'll leave with a written estimate, not a vague verbal number.
How do I know if my project needs a permit?
- It depends on the scope of work and your specific city or county — not every project does. Rather than guess, we confirm the actual requirement for your project before anything starts.
Can you help with smaller, one-off projects and renovations?
- We take on both. A single window replacement or a small carpentry fix gets the same attention as a full renovation — it doesn't need to be part of a bigger project to get real consideration.
Ready to Get Started?
Get a free, no-obligation estimate from Lexington's trusted roofing & renovation team.